Terms of service

By creating an account or using Nextrank (the “service”) you agree to these terms. If you use the service on behalf of a business, you confirm you can bind it.

1. Who we are

Nextrank is operated by its founder, an individual, under the Nextrank name, until a company is formed to run it. When that happens, this agreement, your account and your data move to the company automatically and we will tell you by email; nothing about your rights changes. “We” and “us” mean whoever operates the service at the time. Contact: support@trynextrank.com.

2. What we provide

Nextrank is a hosted service for keyword research, saved keyword lists, search ranking tracking, website audits, Google Search Console reporting, and programmatic access through an API and an MCP server. Search data comes from third-party providers, principally DataForSEO and Google — see where the data comes from.

3. Your account

Everything in the service belongs to an organisation. The person who creates an organisation is its owner and is responsible for what happens under it, including anything its invited members do and anything done with its API keys. Keep your sign-in and API keys secure, and tell us promptly if you think either has been compromised.

You must be at least 16 and able to enter a binding contract. You must give accurate account information.

4. Credits, subscriptions and payment

Paid actions consume credits. Credits are prepaid and are not money: they have no cash value, cannot be transferred between organisations, and cannot be exchanged for currency other than through the refund policy.

• Credits included with a subscription are a monthly allowance and expire at renewal.
• Credits you purchase outright do not expire while your account is open.
• Spending draws on the monthly allowance first.

Subscriptions renew automatically at the end of each billing period (monthly or annual, as you chose) at the price shown at checkout, and are charged to the payment method you gave, until you cancel. You can cancel at any time from the customer portal; cancellation takes effect at the end of the period you have paid for and nothing renews after that.

Payments are processed by Polar, which acts as merchant of record and handles sales tax and VAT. Polar’s checkout terms apply to the payment itself. Prices are shown before purchase. We may change prices with at least 30 days’ notice by email; a change never affects a period you have already paid for. If a payment fails we may pause paid features until it is fixed.

5. Acceptable use

You agree not to:

• break the law or infringe anyone’s rights using the service;
• audit or crawl a website unless you own it or have permission to test it. Our crawler identifies itself as NextrankAuditBot, obeys robots.txt and rate-limits itself, and you must not use it to overload, probe or attack anyone’s systems;
• resell, sublicense or republish our data as your own data product, or bulk-copy it to build a competing dataset. Using it in client work, reports and content is fine;
• attempt to bypass rate limits, metering or credit controls, probe the service for vulnerabilities without our written permission, or share credentials across organisations;
• store content in a project brief or through the API that is designed to manipulate or poison AI agents that later read it, or send malware or unlawful content;
• use the service to build or train a competing AI model or to send unsolicited bulk messages.

6. Fair use and limits

Credits meter data cost, not effort, so there are no hidden usage caps. We do apply rate limits to keep the service responsive, and we may contact you if usage suggests automated abuse or a breach of section 5. Except where there is an active security or legal risk, we will ask before we act.

7. Your data

Your projects, keyword lists, briefs and ranking history are yours (“your content”). You give us a limited licence to host, process and display your content only to run the service for you. You can export your data as CSV at any time. We do not sell your content, and we do not use it to train AI models. See the privacy policy.

If you connect Google Search Console, you confirm you are entitled to view that property’s data and to share it with your organisation’s members. Data you connect is treated as described in the privacy policy.

8. Our service and feedback

We own the service, its software, design and brand. Nothing in these terms transfers those to you. You may give us feedback and ideas, and we may use them without obligation.

9. Third-party data and AI tools

Search volumes are modelled estimates and ranking positions are observations at a single moment; neither is a promise about future performance. Data providers can be wrong or unavailable. If you connect the service to an AI assistant through the API or MCP server, the assistant’s provider receives what our tools return, under that provider’s terms and not ours, and you are responsible for that choice and for checking its output.

10. Availability

We aim to keep the service available continuously but do not offer a contractual uptime guarantee, and we may change or retire features. Scheduled rank checks depend on third-party data providers; when a provider fails, the run fails, the credit reservation is released, and you are not charged.

11. Ending it

You can stop using the service, cancel, or ask us to delete your account at any time. We may suspend or close an account for non-payment, for illegal use, for a breach of section 5 that continues after we have raised it, or to protect the service or other users. Except where that would be unsafe or unlawful, we will give notice and a chance to export your data first. On closure, sections that by their nature should survive (payment owed, licence, liability, governing law) do.

12. Disclaimers

To the extent the law allows, the service is provided “as is” and “as available”, and we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy of third-party data, and non-infringement. Nothing here is professional, legal or financial advice.

13. Liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose (or US$100 if you paid nothing). These limits do not apply to liability that cannot be limited by law, including death or personal injury caused by negligence, fraud, or any statutory consumer rights you cannot waive.

14. Indemnity

If you are a business, you will cover reasonable losses we suffer from third-party claims caused by your breach of section 5 or by content you submit that infringes someone’s rights. This does not apply to consumers.

15. Changes to these terms

We may update these terms. Material changes will be announced by email and on the changelog at least 30 days before they take effect. If you do not agree, you can cancel before they do; continuing to use the service afterwards means you accept them.

16. Governing law and disputes

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Delaware, and you and we consent to those courts. If you are a consumer, you keep any mandatory protections and any right to bring a claim in your home courts that the law of the country where you live gives you. Before starting a formal claim, please email us; most problems are fixed faster that way.

17. General

These terms, together with the privacy policy and refund policy, are the whole agreement between us about the service. If a part is unenforceable, the rest stays in force. Our failing to enforce a term is not a waiver. You may not assign the agreement without our consent; we may assign it to a company that takes over the service, as described in section 1. Notices to you go to your account email; notices to us go to support@trynextrank.com.